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49.  The Use of Information Communications Technology (ICT) to Deliver Benefits of Lifelong Learning in Public Libraries
(August 2001)
The public library has been regarded as one of the key agents for the delivery of lifelong learning. For librarians who are interested in knowing how ICT is applied in public libraries especially to deliver lifelong learning, this is a brief description of a list of projects that are currently taking place in other parts of the world. Some innovative ICT solutions were used in these projects.
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50.  Human Capital
(April 2001)
The human capital agenda is a response to the reengineering of the workplace that occurred in the last two decades, driven by the need to increase profitability and competitiveness. The New Economy organisation, with its lean, flattened structure and an emphasis on entrepreneurial skills requiring a different workplace culture has produced a new type of worker and increased the complexity of human capital. This brief looks at definitions of human capital, some ways in which companies can cultivate their human capital and maximise the return on investment (ROI), measurements of human capital investment and human capital in library services.
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