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28.  Mentoring
(May 2003)
The origins of mentoring can be traced back to Homerís Odyssey where Mentor, an elder from Ithaca, was asked by Odysseus to become guide, advisor and teacher to his son Telemachus when he was away fighting the Trojan Wars. Mentor was actually the goddess Athena, the goddess of wisdom. She had assumed Mentorís form and was a wise and capable teacher to Telemachus. The meaning of mentor has evolved through the ages and a mentor is now regarded as someone who is a wise counselor, a sponsor, a guide, a facilitator, a coach, a teacher and a role model. This brief provides an overview of what is mentoring, various types of mentoring, benefits, the qualities of a mentor and a mentee and some guidelines.
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29.  E-Learning
(April 2003)
The internet and particularly the World Wide Web, has proven to be the greatest communication medium in today's world especially with its growing popularity and ever-extending reach. More and more people from all walks of life and from all parts of the world are connecting to the internet in exponentially increasingly numbers. This enables the ordinary person to have access to never-ending amount of information and knowledge. As more individuals become connected, the Internet will penetrate deeper into our everyday activities, including the way we learn. Thus the internet has made e-learning possible to a variety of people, be it students, working or non-working adults, and even children. It can also be applied in the library world especially in terms of staff training, as it can be cost effective in terms of time, money and resources. This paper offers a brief introduction to the concepts of e-learning, its benefits, e-Learning vs. online learning and some of the challenges of e-learning.
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30.  Problems In Implementing Knowledge Management In Organizations
(March 2003)
Knowledge management uses knowledge to add value to a business, and can help to increase profits (Lang, 2001), and it increases efficiency and staff empowerment, and reduces costs (Straits Knowledge, 2002). For example, the United States Army uses it to produce better plans, as original plans usually cannot be carried out without errors occurring. By recognizing errors, a culture of knowing how and why an error has occurred, and how to respond and remedy it, can be nurtured, leading to greater flexibility and independence among ground troops without recourse to top command structures at all times (De Long, 2000). However, knowledge management is more than just the act of putting data into a server. The organization that is planning to implement such concepts must also be ready for the change. This paper is concerned primarily with organizations that have adopted certain processes put in place to foster knowledge management. While KM has been extensively researched, organizations may still not make full use because of implementation problems and gaps. These problems can occur in various guises, but the major ones discussed in this paper are about executive managers and employees.
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